Terms and conditions

Data Protection

The Fundació Joan Miró - Centre d’Estudis d’Art Contemporani, with NIF G-08428138 and registered office at Parc de Montjuïc 08038 Barcelona, is in charge of the personal data it collects, which it will handle in accordance with the provisions of European data protection regulations.

The foundation uses the information provided to MiróShop for the following:

- If you register as a customer, to facilitate the online purchase process of our product catalog and carry out billing.

- If you subscribe to our newsletter, to send advertising related to our products, offers and campaigns.

You will find all of the details on our data protection policy, and on exercising your rights regarding your personal data and its handling when you create MiróShop customer accounts and subscribe to the MiróShop newsletter on our specific page which can be consulted here.

We remind you that minors under the age of 16 cannot give their consent to the data handling carried out by the Fundació Joan Miró that falls within the direct provision of information society services in accordance with the provisions of article 8 of the GDPR.


The purchases made in this store are subject to the regulations in force and to other applicable legislation.

Items purchased are subject to Value Added Tax (VAT), as set out in the relevant legislation for natural or legal persons who are residents of the European Union and for residents of other countries.

The price of the items does not include customs or duty fees. Therefore, deliveries that have to go through customs may entail additional charges, which are payable by the customer.

Sale of Produces

The product descriptions and prices displayed on the screen are considered correct, errors and omissions excepted. The items will be available for sale until stocks run out. The prices displayed on the screen are expressed in Euros, including VAT, and are valid at the time that we accept your order, except where there has been a graphic or layout error or omission.

Special offers are duly marked and identified as such. They remain valid for the period that they are displayed on the website. Acceptance of an order entails acceptance of our General Conditions. The order confirmation issued by the Fundació Joan Miró is not valid as a legal invoice.

Placing your Order

Customers who wish to purchase an item from our online store must first accept these General Conditions of Purchase. By placing an order, the customer expressly accepts Terms and Conditions set out herein in full. When the customer receives his/her order, s/he will also receive a receipt or invoice issued by us.

The order will be sent to the address specified by the customer at the time that the order is placed, but the invoice will always be sent to the address initially entered by the customer, who is also the person who makes the payment. The receipt or invoice issued by the Fundació is valid as a manufacturer’s warranty. The internal processing of the order takes of approximately 24 to 48 hours. The designated delivery times will come into effect as soon as our courier receives the items to be shipped, according to the applicable shipment mode. The items will be delivered to the address specified by the customer at the time the order is placed.

You can check the status of your order during shipment by using the tracking code that the courier company will supply by SMS or e-mail.

Customers can cancel an order as long as it has not yet reached the delivery stage. Orders can be cancelled by using the contact form to send us a message or by ringing (+34) 93 443 94 70.

Satisfaction Guarantee

If you are not satisfied with an item purchased in our online store, you can return it within a period of seven days from the time of delivery. Returns must be sent postage-paid to the following address: Parc de Montjuïc s/n 08038 Barcelona. We recommend that you send any comments or complaints to us at miroshop@fundaciomiro-bcn.org.

The legislation regarding returns (according to Law 15/1/96 number 7/1996) is as follows:

  • Returns will not be accepted unless they arrive in the original packaging and the product is in original condition.
  • Products that can be immediately reproduced or copied (compact discs, software, videos, books, etc) are non-returnable unless they are faulty, in which case the item will be exchanged for a new one of the same description. This includes equipment that contains drivers and/or software to be installed and operate.
  • Transport damage: If, on receiving an item, the customer finds that it has been damaged during transport, s/he must immediately notify the courier and contact us at miroshop@fundaciomiro-bcn.org. In cases where it is the customer who is returning a product to the Fundació, the customer is responsible for any damage that may occur during transport.

Official Warranty

The Fundació will provide customers with the addresses of the Technical Assistance Services closest to their home address. Shipment costs and any other expenses that may arise from the repair or technical assistance provided for products under warranty will be regulated by the conditions of guarantee specified by each manufacturer.

Legal Information

None of the contents of this website may be reproduced, in whole or in part, in any form or by any means, whether mechanical, electronic, recording, or otherwise, nor published or distributed without prior written permission from the Fundació Joan Miró or the legitimate owners.

The graphic image of the Fundació Joan Miró is a registered trademark owned by the Fundació Joan Miró, which holds exclusive rights over the usage thereof, and is thus entitled to prevent its use by unauthorised third parties. It is expressly prohibited to reproduce the image of the Fundació Joan Miró in any media and for any purpose, without prior written permission from the Fundació.